X2Go Bug report logs - #1218
Improve User Experience when connecting to a session that is supposed to use agent-cached credentials or a keyfile

Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: Stefan Baur <X2Go-ML-1@baur-itcs.de>

Date: Mon, 25 Sep 2017 09:55:02 UTC

Severity: wishlist

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To: submit@bugs.x2go.org, Oleksandr Shneyder <o.shneyder@phoca-gmbh.de>
From: Stefan Baur <X2Go-ML-1@baur-itcs.de>
Subject: Improve User Experience when connecting to a session that is supposed
 to use agent-cached credentials or a keyfile
Message-ID: <8cb9504b-393b-3b81-2f15-a45eec31b085@baur-itcs.de>
Date: Mon, 25 Sep 2017 11:46:09 +0200
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[Message part 1 (text/plain, inline)]
package: x2goclient
priority: wishlist

Whe an X2Go session is set to use agent-cached credentials or a keyfile,
clicking on the session tile will automatically start a connection
(unless a keyfile is used and it is password-protected - in that case, a
small pop-up is shown that asks for the keyfile's password).

If the connection is suspended - be it by a user-initiated suspend
command or due to loss of connection - X2GoClient shows the same
login/password dialog that is shown on initial connect for a session
that is not set up to use agent-cached credentials or a keyfile.

This is confusing to the user - as simply clicking "OK" without using
the password field is enough to reconnect. There's no need to show an
editable user name field and a password entry field.

Suggested change:
When the client detects a connection loss/suspend, it should return to
its default "select a tile" screen, if the session was using
agent-cached credentials or a keyfile.
If logging in with the agent-cached credentials/keyfile does not work, a
popup similar to the one asking for the keyfile password should appear,
only with a different visual design and textual description, so users
have a chance to understand they are being prompted for the login
password, rather than the keyfile password.

-- 
BAUR-ITCS UG (haftungsbeschränkt)
Geschäftsführer: Stefan Baur
Eichenäckerweg 10, 89081 Ulm | Registergericht Ulm, HRB 724364
Fon/Fax 0731 40 34 66-36/-35 | USt-IdNr.: DE268653243


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