X2Go Bug report logs - #1064
Unhandled exception on Windows after remote connection lost

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Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: "Chavez, Christopher A. (Assoc)" <christopher.chavez@nist.gov>

Date: Tue, 26 Jul 2016 19:00:01 UTC

Severity: normal

Found in version 4.0.5.1

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Subject: Bug#1064: Unhandled exception on Windows after remote connection lost
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From: "Chavez, Christopher A. (Assoc)" <christopher.chavez@nist.gov>
To: "submit@bugs.x2go.org" <submit@bugs.x2go.org>
Thread-Topic: Unhandled exception on Windows after remote connection lost
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[Message part 1 (text/plain, inline)]
Package: x2goclient
Version: 4.0.5.1

Using Windows 7 Enterprise 64bit. This issue occurs after the connection was somehow lost (possibly due to an ssh-related setting on the server, but this issue can still be triggered by disconnecting the network connection and waiting 120 seconds).

Message dialog that appears:
[cid:image001.png@01D1E72E.2F723220]
"The connection with the remote server was shut down. Please check the state of your network connection."

When that message appears, the main X2Go Client window is no longer responsive.
[cid:image004.png@01D1E668.655A77B0]
Last few messages in session log that appear for this issue:

Warning: No data received from remote proxy within 30 seconds.
x2go-WARNING-1> "English language requested, not loading translator."
x2go-WARNING-1> "English language requested, not loading translator."
Error: No data received from remote proxy within 120 seconds.
Session: Terminating session at '...'

Windows then brings up a message:
[cid:image001.png@01D1E665.EFF1C660]
"x2goclient.exe has stopped working.
A problem caused the program to stop working correctly. Please close the program."
(options: Close the program, Debug the program)

Visual Studio Debugger says:

Unhandled exception at 0x61AE3784 (libssh.dll) in x2goclient.exe: 0xC0000005: Access violation reading location 0x00000010.

I installed X2Go Client using the installer rather than compiling it, so I don't have any further debugging info.

Christopher A. Chavez
National Institute of Standards and Technology




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