X2Go Bug report logs - #1064
Unhandled exception on Windows after remote connection lost

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Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: "Chavez, Christopher A. (Assoc)" <christopher.chavez@nist.gov>

Date: Tue, 26 Jul 2016 19:00:01 UTC

Severity: normal

Found in version 4.0.5.1

Full log

Message #10 received at 1064@bugs.x2go.org (full text, mbox, reply):

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Subject: Re: [X2Go-Dev] Bug#1064: Unhandled exception on Windows after remote
 connection lost
To: 1064@bugs.x2go.org
References: <DM2PR09MB073210DA9EC63365BD6E9580F00E0@DM2PR09MB0732.namprd09.prod.outlook.com>
From: Stefan Baur <X2Go-ML-1@baur-itcs.de>
Message-ID: <d7199de4-fc7e-1f32-1550-6d67c5dfb668@baur-itcs.de>
Date: Tue, 9 Aug 2016 09:56:26 +0200
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[Message part 1 (text/plain, inline)]
Am 26.07.2016 um 20:23 schrieb Chavez, Christopher A. (Assoc):

> Using Windows 7 Enterprise 64bit. This issue occurs after the connection
> was somehow lost (possibly due to an ssh-related setting on the server,
> but this issue can still be triggered by disconnecting the network
> connection and waiting 120 seconds).

[...]

> Windows then brings up a message:
> 
> cid:image001.png@01D1E665.EFF1C660
> 
> "x2goclient.exe has stopped working.
> 
> A problem caused the program to stop working correctly. Please close the
> program."
> 
> (options: Close the program, Debug the program)

We've seen this before, with certain Nvidia drivers.
See http://bugs.x2go.org/cgi-bin/bugreport.cgi?bug=967
Could it be that you're using a Nvidia card, too?


> I installed X2Go Client using the installer rather than compiling it, so
> I don’t have any further debugging info.

Recent Windows builds of X2GoClient allow you to select a custom install
that drops an x2goclient.debug.exe next to the regular one.
If you're willing to assist, try running that and see if it generates
more verbose output.

Kind Regards,
Stefan Baur

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