X2Go Bug report logs - #752
x2go windows client garbles local audio

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Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: "Hopkins, Bill" <Bill.Hopkins@Level3.com>

Date: Tue, 20 Jan 2015 18:35:02 UTC

Severity: normal

Tags: build-win32

Found in version 4.0.2.0

Fixed in version 4.0.3.1

Done: Mike Gabriel <mike.gabriel@das-netzwerkteam.de>

Bug is archived. No further changes may be made.

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From: owner@bugs.x2go.org (X2Go Bug Tracking System)
Subject: Bug#752 closed by Mike Gabriel <mike.gabriel@das-netzwerkteam.de>
 (Re: [X2Go-Dev] Bug#752: x2go windows client garbles local audio)
Message-ID: <handler.752.b752.142179114117005.notifdone@bugs.x2go.org>
References: <20150120215859.Horde.TJWh8xgTubliiCeci7ILhA4@mail.das-netzwerkteam.de>
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Date: Tue, 20 Jan 2015 22:00:02 +0000
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This is an automatic notification regarding your Bug report
which was filed against the x2goclient package:

#752: x2go windows client garbles local audio

It has been closed by Mike Gabriel <mike.gabriel@das-netzwerkteam.de>.

Their explanation is attached below along with your original report.
If this explanation is unsatisfactory and you have not received a
better one in a separate message then please contact Mike Gabriel <mike.gabriel@das-netzwerkteam.de> by
replying to this email.


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752: http://bugs.x2go.org/cgi-bin/bugreport.cgi?bug=752
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From: Mike Gabriel <mike.gabriel@das-netzwerkteam.de>
To: "Hopkins, Bill" <Bill.Hopkins@level3.com>
Cc: 752@bugs.x2go.org
Subject: Re: [X2Go-Dev] Bug#752: x2go windows client garbles local audio
Date: Tue, 20 Jan 2015 21:58:59 +0000
[Message part 3 (text/plain, inline)]
Control: fixed -1 4.0.3.1
Control: close -1

On  Di 20 Jan 2015 22:46:55 CET, Hopkins, Bill wrote:

> The latest release fixed two problems - the audio issue AND the use  
> of monitor selector to make it come up in the proper monitor.
>
> Danke schoen! (can't do umlaut with plain text)
>
> Bill Hopkins

Bitte schön (welcome)! (Thanks to Michael DePaulo's meticulous work on  
the pulseaudio stuff in X2Go).

Mike

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From: "Hopkins, Bill" <Bill.Hopkins@Level3.com>
To: "'submit@bugs.x2go.org'" <submit@bugs.x2go.org>
Subject: x2go windows client garbles local audio
Date: Tue, 20 Jan 2015 18:22:54 +0000
[Message part 6 (text/plain, inline)]
Package: X2Go Client

Version: V.4.0.2.0 (Qt - 4.8.5)

There was no error message associated with the problem.

To bring on the problem, all I have to do is start the X2Go client; it does not require me connecting to a server.

I am listening to streaming audio on my laptop, with the audio going to a speaker system with subwoofer. When I start up the X2Go client, it switches the audio output device to the lame laptop speakers. I can make the audio go back to the nice speakers by unplugging the audio cable and plugging it back in. However, the sound is then slight distorted; the level of distortion varies periodically, and it becomes so bad that the music is almost completely replace by static.

The laptop is running Windows 7 Professional (it remains up-to-date via Microsoft Tuesday Patches). The laptop is a Dell Studio 1558, with a quad-core i5 processor, 8 GB memory, 256GB SSD.

Since the problem occurs without a connection, the version of the server software is irrelevant.

Two connections are configured, both with audio disabled (which is why I'm wondering why the client is messing with the audio at all).

By the way, I tried using reportbugs on my server, but Ubuntu takes umbrage, and I didn't think you wanted the report sent to Debian (which is what it seems to want me to do). So I used the email option.

Thanks! Great product. Most responsive remote desktop product I've used.
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