X2Go Bug report logs - #752
x2go windows client garbles local audio

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Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: "Hopkins, Bill" <Bill.Hopkins@Level3.com>

Date: Tue, 20 Jan 2015 18:35:02 UTC

Severity: normal

Tags: build-win32

Found in version 4.0.2.0

Fixed in version 4.0.3.1

Done: Mike Gabriel <mike.gabriel@das-netzwerkteam.de>

Bug is archived. No further changes may be made.

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Subject: Bug#752: [X2Go-Dev] Bug#752: x2go windows client garbles local audio
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From: "Hopkins, Bill" <Bill.Hopkins@Level3.com>
To: 'Mike Gabriel' <mike.gabriel@das-netzwerkteam.de>, "752@bugs.x2go.org"
	<752@bugs.x2go.org>
Thread-Topic: [X2Go-Dev] Bug#752: x2go windows client garbles local audio
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Date: Tue, 20 Jan 2015 21:46:55 +0000
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The latest release fixed two problems - the audio issue AND the use of monitor selector to make it come up in the proper monitor.

Danke schoen! (can't do umlaut with plain text)

Bill Hopkins

-----Original Message-----
From: Mike Gabriel [mailto:mike.gabriel@das-netzwerkteam.de] 
Sent: Tuesday, January 20, 2015 2:08 PM
To: Hopkins, Bill; 752@bugs.x2go.org
Subject: Re: [X2Go-Dev] Bug#752: x2go windows client garbles local audio

Control: reassign -1 x2goclient
Control: found -1 4.0.2.0
Control: tag -1 build-win32

On  Di 20 Jan 2015 19:22:54 CET, Hopkins, Bill wrote:

> There was no error message associated with the problem.
>
> To bring on the problem, all I have to do is start the X2Go client; it 
> does not require me connecting to a server.
>
> I am listening to streaming audio on my laptop, with the audio going 
> to a speaker system with subwoofer. When I start up the X2Go client, 
> it switches the audio output device to the lame laptop speakers. I can 
> make the audio go back to the nice speakers by unplugging the audio 
> cable and plugging it back in. However, the sound is then slight 
> distorted; the level of distortion varies periodically, and it becomes 
> so bad that the music is almost completely replace by static.
>
> The laptop is running Windows 7 Professional (it remains up-to-date 
> via Microsoft Tuesday Patches). The laptop is a Dell Studio 1558, with 
> a quad-core i5 processor, 8 GB memory, 256GB SSD.
>
> Since the problem occurs without a connection, the version of the 
> server software is irrelevant.
>
> Two connections are configured, both with audio disabled (which is why 
> I'm wondering why the client is messing with the audio at all).
>
> By the way, I tried using reportbugs on my server, but Ubuntu takes 
> umbrage, and I didn't think you wanted the report sent to Debian 
> (which is what it seems to want me to do). So I used the email option.
>
> Thanks! Great product. Most responsive remote desktop product I've used.

Please try how things behave with a newer version of X2Go Client. If possible, try these two versions:

latest release:
http://code.x2go.org/releases/binary-win32/x2goclient/releases/4.0.3.1-20150119/x2goclient-4.0.3.1-20150119-setup.exe

development snapshot:
http://code.x2go.org/releases/binary-win32/x2goclient/heuler/mingw32-4.8/qt-4.8/x2goclient-4.0.3.2-2015.01.20-ee7265d-setup.exe

Thanks,
Mike

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