X2Go Bug report logs - #1455
X2Go client does not connect from Windows WSL

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Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: Chris Greenshields <c.greenshields@cfd.direct>

Date: Wed, 8 Apr 2020 20:00:01 UTC

Severity: normal

Found in version 4.1.2.2

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Subject: Bug#1455: [X2Go-Dev] Bug#1455: Bug#1455: X2Go client does not connect from Windows WSL
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Resent-From: Stefan Baur <X2Go-ML-1@baur-itcs.de>
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References: <010201715b5ccdac-8b8664fa-b53f-498c-bdfd-c15c970f9cf7-000000@eu-west-1.amazonses.com> <010201715b5ccdac-8b8664fa-b53f-498c-bdfd-c15c970f9cf7-000000@eu-west-1.amazonses.com> <f4c968f9-818f-5b5f-944d-81c4ece9ade1@baur-itcs.de> <010201715b5ccdac-8b8664fa-b53f-498c-bdfd-c15c970f9cf7-000000@eu-west-1.amazonses.com>
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Am 09.04.20 um 10:31 schrieb Stefan Baur:
> This looks like the default status log from X2GoClient's info window.
> We might get a more detailed (and thus, potentially more helpful) error
> log out of it if your colleague installs the debug version of X2GoClient
> (that's a checkbox during install), then opens cmd.exe and runs
> x2goclient like so (after changing into the directory where the X2Go
> executables reside, most likely "C:\Program Files (x86)\x2goclient\"):
> 
> x2goclient.debug.exe --debug >%TEMP%\x2godebug.txt 2>&1
> 
> After that, the file %TEMP%\x2godebug.txt should contain the debug log,
> which you should forward to 1455@bugs.x2go.org after
> anonymizing/pseudonymizing any confidential information (like user
> account names, IP addresses and the like).

Ah, stupid me.  If your colleague is trying to run X2GoClient inside
WSL, then that particular version of X2GoClient already has debug
functionality built in.

So inside the WSL environment, the command to create a debug log would
be something like

x2goclient --debug >/tmp/x2godebug.txt 2>&1

Kind Regards,
Stefan Baur

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