X2Go Bug report logs - #1455
X2Go client does not connect from Windows WSL

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Package: x2goclient; Maintainer for x2goclient is X2Go Developers <x2go-dev@lists.x2go.org>; Source for x2goclient is src:x2goclient.

Reported by: Chris Greenshields <c.greenshields@cfd.direct>

Date: Wed, 8 Apr 2020 20:00:01 UTC

Severity: normal

Found in version 4.1.2.2

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X-Loop: owner@bugs.x2go.org
Subject: Bug#1455: [X2Go-Dev] Bug#1455: X2Go client does not connect from Windows WSL
Reply-To: Stefan Baur <X2Go-ML-1@baur-itcs.de>, 1455@bugs.x2go.org
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Am 08.04.20 um 21:55 schrieb Chris Greenshields:
> Package: x2goclient
> Version: 4.1.2.2
> 
> A colleague is trying to connect the X2Go client to a remote machine
> from a Windows 10 PC. He can connect OK from the X2Go client running
> natively in Windows. His work uses the Windows Subsystem for Linux so
> he would like to run the x2goclient through that. Graphical
> applications themselves work fine, but when he attempts to connect the
> X2Go client to the remote machine, he gets the message below. I
> appreciate this is a low priority since he has a workable solution,
> but mainly wondered if anyone had encountered this issue before. 
> ...
> Warning: Overriding auxiliary X11 port with new value '1'
> Info: Falling back to file system X11 socket for accessing DISPLAY=:0
> Loop: PANIC! Can't determine the location of the X display socket
> Loop: PANIC! Error 2 'No such file or directory' checking '/tmp/.X11-unix
> Error: Error 2 'No such file or directory' checking '/tmp/.X11-unix
> Session: Session terminated...

This looks like the default status log from X2GoClient's info window.
We might get a more detailed (and thus, potentially more helpful) error
log out of it if your colleague installs the debug version of X2GoClient
(that's a checkbox during install), then opens cmd.exe and runs
x2goclient like so (after changing into the directory where the X2Go
executables reside, most likely "C:\Program Files (x86)\x2goclient\"):

x2goclient.debug.exe --debug >%TEMP%\x2godebug.txt 2>&1

After that, the file %TEMP%\x2godebug.txt should contain the debug log,
which you should forward to 1455@bugs.x2go.org after
anonymizing/pseudonymizing any confidential information (like user
account names, IP addresses and the like).

Kind Regards,
Stefan Baur

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