X2Go Bug report logs - #1020
X2Go font problem with ANSYS Mechanical

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Package: nx-libs; Maintainer for nx-libs is X2Go Developers <x2go-dev@lists.x2go.org>;

Reported by: Sandro Polato <sandro.polato@igi.cnr.it>

Date: Tue, 5 Apr 2016 16:00:02 UTC

Severity: normal

Found in version 3.5.0.32

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Report forwarded to x2go-dev@lists.x2go.org, owner@bugs.x2go.org:
Bug#1020; Package x2go. (Tue, 05 Apr 2016 16:00:02 GMT) (full text, mbox, link).


Acknowledgement sent to Sandro Polato <sandro.polato@igi.cnr.it>:
New Bug report received and forwarded. Copy sent to owner@bugs.x2go.org. (Tue, 05 Apr 2016 16:00:02 GMT) (full text, mbox, link).


Message #5 received at submit@bugs.x2go.org (full text, mbox, reply):

From: Sandro Polato <sandro.polato@igi.cnr.it>
To: submit@bugs.x2go.org
Subject: X2Go font problem with ANSYS Mechanical
Date: Tue, 5 Apr 2016 17:56:27 +0200
[Message part 1 (text/plain, inline)]
Package: X2Go
Version: 4.0.5.0

Hello,
I wish to infom you about the following font problem with ANSYS 
Mechanical installed in a RHEL 7 server.

This is the (bad) font with X2go 4.0.5.0 :




and this is the (good) font with TurboVNC:




What could be the reason of the bad font with X2Go ?

Thanks for the X2Go development.

Ciao
Sandro Polato

-- 
Consorzio RFX
Corso Stati Uniti, 4
35127 Padova PD - Italy
Tel +390498295026
Web site:www.igi.cnr.it

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Information forwarded to x2go-dev@lists.x2go.org, owner@bugs.x2go.org:
Bug#1020; Package x2go. (Sat, 09 Apr 2016 19:55:02 GMT) (full text, mbox, link).


Acknowledgement sent to Mike DePaulo <mikedep333@gmail.com>:
Extra info received and forwarded to list. Copy sent to owner@bugs.x2go.org. (Sat, 09 Apr 2016 19:55:02 GMT) (full text, mbox, link).


Message #10 received at 1020@bugs.x2go.org (full text, mbox, reply):

From: Mike DePaulo <mikedep333@gmail.com>
To: Sandro Polato <sandro.polato@igi.cnr.it>, 1020@bugs.x2go.org
Subject: Re: [X2Go-Dev] Bug#1020: X2Go font problem with ANSYS Mechanical
Date: Sat, 9 Apr 2016 15:52:08 -0400
Hi,

I am the Windows maintainer for X2Go Client. Sorry to hear that you
are running into this issue.

I see that you are using the Windows Client. During the installation,
there are 4 sets of fonts which you can chose to install. Which, if
any of them, do you have installed? If you did not chose to install
all 4 of them, could you retest with all 4 of them installed?
Retesting should involve terminating (logging out of MATE) and
starting a new X2Go session, rather than resuming the session.

-Mike


Information forwarded to x2go-dev@lists.x2go.org, owner@bugs.x2go.org:
Bug#1020; Package x2go. (Sun, 10 Apr 2016 18:35:02 GMT) (full text, mbox, link).


Acknowledgement sent to Sandro Polato <sandro.polato@igi.cnr.it>:
Extra info received and forwarded to list. Copy sent to owner@bugs.x2go.org. (Sun, 10 Apr 2016 18:35:02 GMT) (full text, mbox, link).


Message #15 received at 1020@bugs.x2go.org (full text, mbox, reply):

From: Sandro Polato <sandro.polato@igi.cnr.it>
To: Mike DePaulo <mikedep333@gmail.com>
Cc: 1020@bugs.x2go.org
Subject: Re: [X2Go-Dev] Bug#1020: X2Go font problem with ANSYS Mechanical
Date: Sun, 10 Apr 2016 20:02:47 +0200
[Message part 1 (text/plain, inline)]
Hi Mike,

> 2. Logging out of MATE should  terminate the session. Are you saying that it is not doing so?

Excuse me, I'm embarrassed to tell you that the Mate logout problem 
happens with TurboVNC and not with x2Go! I am comparing more products at 
the same time ...

I confirm the font problem using ANSYS Mechanical only with x2Go. There 
is not this issue with TurboVNC and Nomachine clients.

- Sandro

On 10/04/2016 16:31, Mike DePaulo wrote:
> Hi Sandro,
>
> 1. Please CC 1020@bugs.x2go.org <mailto:1020@bugs.x2go.org> on this 
> email chain.
>
> 2. Logging out of MATE should terminate the session. Are you saying 
> that it is not doing so?
>
> 3. Would you be able to test from a Linux or Mac client?
>
> 4. I will have to research how to debug this further (e.g., what font 
> commands you should run,) and I also am busy over the next month at 
> least. I also do not have access to ANSYS Mechanical.
>
> -Mike
>
> On Sun, Apr 10, 2016 at 4:56 AM, Sandro Polato 
> <sandro.polato@igi.cnr.it <mailto:sandro.polato@igi.cnr.it>> wrote:
>
>     Hi Mike,
>     thanks for your answer.
>     I have retested after the reinstallation of x2Go with all 4 fonts
>     because only the default font was selected in the first installation.
>     Unfortunately, after the termination of the all previous sessions
>     and after the creation of a new one, the problem persists as shown
>     in the following screenshot.
>
>     Regarding the "logout of Mate session" I would like to terminate
>     the session  only with a logout from Mate, avoiding to have to
>     terminate the session also from X2Go: is this feature possible ?
>
>     Thanks very much.
>     Best regards
>     Sandro
>
>     [...]
>
>


-- 
Consorzio RFX
Corso Stati Uniti, 4
35127 Padova PD - Italy
Tel +390498295026
Web site: www.igi.cnr.it

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Bug reassigned from package 'x2go' to 'nx-libs'. Request was from Mihai Moldovan <ionic@ionic.de> to control@bugs.x2go.org. (Sat, 13 Aug 2016 23:00:01 GMT) (full text, mbox, link).


No longer marked as found in versions 4.0.5.0. Request was from Mihai Moldovan <ionic@ionic.de> to control@bugs.x2go.org. (Sat, 13 Aug 2016 23:00:01 GMT) (full text, mbox, link).


Marked as found in versions 3.5.0.32. Request was from Mihai Moldovan <ionic@ionic.de> to control@bugs.x2go.org. (Sat, 13 Aug 2016 23:00:01 GMT) (full text, mbox, link).


Information forwarded to x2go-dev@lists.x2go.org, X2Go Developers <x2go-dev@lists.x2go.org>:
Bug#1020; Package nx-libs. (Wed, 12 Dec 2018 15:35:02 GMT) (full text, mbox, link).


Acknowledgement sent to "Valeev, Anton" <anton.valeev@siemens.com>:
Extra info received and forwarded to list. Copy sent to X2Go Developers <x2go-dev@lists.x2go.org>. (Wed, 12 Dec 2018 15:35:02 GMT) (full text, mbox, link).


Message #26 received at 1020@bugs.x2go.org (full text, mbox, reply):

From: "Valeev, Anton" <anton.valeev@siemens.com>
To: "1020@bugs.x2go.org" <1020@bugs.x2go.org>
Subject: Re: [X2Go-Dev] Bug#1020: X2Go font problem with ANSYS Mechanical
Date: Wed, 12 Dec 2018 15:10:13 +0000
[Message part 1 (text/plain, inline)]
Hello!

I've encountered the same problem with ANSYS19 through windows x2go 4.1.2.0 client.

I'm running ANSYS 19 on CentOS 7 server and connecting to it from windows x2go client.
I've already tried windows x2go client with all fonts installed. With no luck unfortunately.

I couldn't understand from bug related e-mailing was the issue solved finally?
If it was then please guide me where can I find the solution.

With best regards,
Anton Valeev.

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