From unknown Sat Apr 04 18:27:45 2026 X-Loop: owner@bugs.x2go.org Subject: Bug#752: [X2Go-Dev] Bug#752: x2go windows client garbles local audio Reply-To: Michael DePaulo , 752@bugs.x2go.org Resent-From: Michael DePaulo Resent-To: x2go-dev@lists.x2go.org Resent-CC: X2Go Developers X-Loop: owner@bugs.x2go.org Resent-Date: Thu, 22 Jan 2015 01:40:03 +0000 Resent-Message-ID: Resent-Sender: owner@bugs.x2go.org X-X2Go-PR-Message: followup 752 X-X2Go-PR-Package: x2goclient X-X2Go-PR-Keywords: build-win32 Received: via spool by 752-submit@bugs.x2go.org id=B752.142189060624938 (code B ref 752); Thu, 22 Jan 2015 01:40:03 +0000 Received: (at 752) by bugs.x2go.org; 22 Jan 2015 01:36:46 +0000 X-Spam-Checker-Version: SpamAssassin 3.3.2 (2011-06-06) on ymir.das-netzwerkteam.de X-Spam-Level: X-Spam-Status: No, score=-1.9 required=5.0 tests=BAYES_00,FREEMAIL_FROM, T_DKIM_INVALID,URIBL_BLOCKED autolearn=unavailable version=3.3.2 Received: from mail-we0-f181.google.com (mail-we0-f181.google.com [74.125.82.181]) by ymir.das-netzwerkteam.de (Postfix) with ESMTPS id 085453BC67; Thu, 22 Jan 2015 02:36:38 +0100 (CET) Received: by mail-we0-f181.google.com with SMTP id k48so5880111wev.12; Wed, 21 Jan 2015 17:36:37 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :cc:content-type:content-transfer-encoding; bh=EUWI4OI2V+XrAsn3tewFBZJe9afWYgv2IiY4p05x0/A=; b=0jxUzcTQ7Z0jLeBypzqur4V/ephrO4QPJE1Unh/6rcZhM2kUD10CW3PvpkFaeVV4jM GTg951tqh6CeCLhQLoY6P94qkj8b34RTldTvvJBRnhLC43/XFyP8C4MT/wfbJ3JSj6su 4rwkdQbAOsw0RbxRUZi9RBz7lGhJkiLWf2IqsdC0G6Up3bznkzjMiyMFEL0VQpmsfPbZ yBeJaECoK+WeUCPCzFag3vsTNxl8jM9NGp+sImQQk+rfqfYZ19zYBRdn+ZiUkOroHZwn pMhRm2orzarW3QFRKKBYYkYU77QHWjqC3TKBgToS/WBiCCcB8LQbqDLpyYl6SIEV/rDK Mubg== MIME-Version: 1.0 X-Received: by 10.180.210.167 with SMTP id mv7mr61376472wic.78.1421890597695; Wed, 21 Jan 2015 17:36:37 -0800 (PST) Received: by 10.180.86.132 with HTTP; Wed, 21 Jan 2015 17:36:37 -0800 (PST) In-Reply-To: References: Date: Wed, 21 Jan 2015 20:36:37 -0500 Message-ID: From: Michael DePaulo To: "Hopkins, Bill" , 752@bugs.x2go.org Cc: "submit@bugs.x2go.org" Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable On Tue, Jan 20, 2015 at 1:22 PM, Hopkins, Bill wr= ote: > Package: X2Go Client > > Version: V.4.0.2.0 (Qt =E2=80=93 4.8.5) > > There was no error message associated with the problem. > > To bring on the problem, all I have to do is start the X2Go client; it do= es > not require me connecting to a server. > > I am listening to streaming audio on my laptop, with the audio going to a > speaker system with subwoofer. When I start up the X2Go client, it switch= es > the audio output device to the lame laptop speakers. I can make the audio= go > back to the nice speakers by unplugging the audio cable and plugging it b= ack > in. However, the sound is then slight distorted; the level of distortion > varies periodically, and it becomes so bad that the music is almost > completely replace by static. > > The laptop is running Windows 7 Professional (it remains up-to-date via > Microsoft Tuesday Patches). The laptop is a Dell Studio 1558, with a > quad-core i5 processor, 8 GB memory, 256GB SSD. > > Since the problem occurs without a connection, the version of the server > software is irrelevant. > > Two connections are configured, both with audio disabled (which is why I= =E2=80=99m > wondering why the client is messing with the audio at all). > > By the way, I tried using reportbugs on my server, but Ubuntu takes umbra= ge, > and I didn=E2=80=99t think you wanted the report sent to Debian (which is= what it > seems to want me to do). So I used the email option. > > Thanks! Great product. Most responsive remote desktop product I=E2=80=99v= e used. [...] Hi Bill, Thanks, and sorry you ran into this issue. It sounds like PulseAudio is causing this problem. (X2Go Client for Windows 4.0.2.0 & later bundle PulseAudio 5.0.) With X2Go Client for Windows 4.0.2.0, pulseaudio.exe is started as soon as you launch X2Go Client. With X2Go Client for Windows 4.0.3.1, pulseaudio.exe is started once you actually launch a session that uses audio. Of course, that change wouldn't actually fix the problem (unless you never use audio.) I would like you to do the following to collect more output from PulseAudio= : 1. Install the latest debug build of X2Go Client for Windows http://code.x2go.org/releases/binary-win32/x2goclient/releases/4.0.3.1-2015= 0119/non-default-builds/ 2. Reproduce the problem by starting a session with audio enabled. 3. Look in the folder %USERPROFILE%\.x2go\pulse . You should see 1 or more folders with random names like "tmp.Hp8872". Open up the newest folder, and you should see the file "pulse.log". Reply back with that file attached. -Mike#2