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From: owner@bugs.x2go.org (X2Go Bug Tracking System)
Subject: Bug#752 closed by Mike Gabriel <mike.gabriel@das-netzwerkteam.de>
 (Re: [X2Go-Dev] Bug#752: x2go windows client garbles local audio)
Message-ID: <handler.752.b752.142179114117005.notifdone@bugs.x2go.org>
References: <20150120215859.Horde.TJWh8xgTubliiCeci7ILhA4@mail.das-netzwerkteam.de>
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This is an automatic notification regarding your Bug report
which was filed against the x2goclient package:

#752: x2go windows client garbles local audio

It has been closed by Mike Gabriel <mike.gabriel@das-netzwerkteam.de>.

Their explanation is attached below along with your original report.
If this explanation is unsatisfactory and you have not received a
better one in a separate message then please contact Mike Gabriel <mike.gab=
riel@das-netzwerkteam.de> by
replying to this email.


--=20
752: http://bugs.x2go.org/cgi-bin/bugreport.cgi?bug=3D752
X2Go Bug Tracking System
Contact owner@bugs.x2go.org with problems

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Date: Tue, 20 Jan 2015 21:58:59 +0000
Message-ID: <20150120215859.Horde.TJWh8xgTubliiCeci7ILhA4@mail.das-netzwerkteam.de>
From: Mike Gabriel <mike.gabriel@das-netzwerkteam.de>
To: "Hopkins, Bill" <Bill.Hopkins@level3.com>
Cc: 752@bugs.x2go.org
Subject: Re: [X2Go-Dev] Bug#752: x2go windows client garbles local audio
References: <DA7E01135C307D48894569EECA209A00652ABC1E@USIDCWVEMBX03.corp.global.level3.com>
 <20150120210827.Horde.k5gsRHbpfr0uJf8p6P04_g8@mail.das-netzwerkteam.de>
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Control: fixed -1 4.0.3.1
Control: close -1

On  Di 20 Jan 2015 22:46:55 CET, Hopkins, Bill wrote:

> The latest release fixed two problems - the audio issue AND the use=20=20
>=20of monitor selector to make it come up in the proper monitor.
>
> Danke schoen! (can't do umlaut with plain text)
>
> Bill Hopkins

Bitte sch=F6n (welcome)! (Thanks to Michael DePaulo's meticulous work on=20=
=20
the=20pulseaudio stuff in X2Go).

Mike

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From: "Hopkins, Bill" <Bill.Hopkins@Level3.com>
To: "'submit@bugs.x2go.org'" <submit@bugs.x2go.org>
Subject: x2go windows client garbles local audio
Thread-Topic: x2go windows client garbles local audio
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Date: Tue, 20 Jan 2015 18:22:54 +0000
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Package: X2Go Client

Version: V.4.0.2.0 (Qt - 4.8.5)

There was no error message associated with the problem.

To bring on the problem, all I have to do is start the X2Go client; it does=
 not require me connecting to a server.

I am listening to streaming audio on my laptop, with the audio going to a s=
peaker system with subwoofer. When I start up the X2Go client, it switches =
the audio output device to the lame laptop speakers. I can make the audio g=
o back to the nice speakers by unplugging the audio cable and plugging it b=
ack in. However, the sound is then slight distorted; the level of distortio=
n varies periodically, and it becomes so bad that the music is almost compl=
etely replace by static.

The laptop is running Windows 7 Professional (it remains up-to-date via Mic=
rosoft Tuesday Patches). The laptop is a Dell Studio 1558, with a quad-core=
 i5 processor, 8 GB memory, 256GB SSD.

Since the problem occurs without a connection, the version of the server so=
ftware is irrelevant.

Two connections are configured, both with audio disabled (which is why I'm =
wondering why the client is messing with the audio at all).

By the way, I tried using reportbugs on my server, but Ubuntu takes umbrage=
, and I didn't think you wanted the report sent to Debian (which is what it=
 seems to want me to do). So I used the email option.

Thanks! Great product. Most responsive remote desktop product I've used.

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<p class=3D"MsoNormal">Package: X2Go Client<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Version: V.4.0.2.0 (Qt &#8211; 4.8.5)<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">There was no error message associated with the probl=
em.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">To bring on the problem, all I have to do is start t=
he X2Go client; it does not require me connecting to a server.<o:p></o:p></=
p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">I am listening to streaming audio on my laptop, with=
 the audio going to a speaker system with subwoofer. When I start up the X2=
Go client, it switches the audio output device to the lame laptop speakers.=
 I can make the audio go back to the
 nice speakers by unplugging the audio cable and plugging it back in. Howev=
er, the sound is then slight distorted; the level of distortion varies peri=
odically, and it becomes so bad that the music is almost completely replace=
 by static.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">The laptop is running Windows 7 Professional (it rem=
ains up-to-date via Microsoft Tuesday Patches). The laptop is a Dell Studio=
 1558, with a quad-core i5 processor, 8 GB memory, 256GB SSD.<o:p></o:p></p=
>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Since the problem occurs without a connection, the v=
ersion of the server software is irrelevant.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Two connections are configured, both with audio disa=
bled (which is why I&#8217;m wondering why the client is messing with the a=
udio at all).<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">By the way, I tried using reportbugs on my server, b=
ut Ubuntu takes umbrage, and I didn&#8217;t think you wanted the report sen=
t to Debian (which is what it seems to want me to do). So I used the email =
option.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Thanks! Great product. Most responsive remote deskto=
p product I&#8217;ve used.<o:p></o:p></p>
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