From gross.364@osu.edu Mon Sep 16 18:31:20 2013 Received: (at 139) by bugs.x2go.org; 16 Sep 2013 16:31:21 +0000 X-Spam-Checker-Version: SpamAssassin 3.3.2 (2011-06-06) on ymir.das-netzwerkteam.de X-Spam-Level: X-Spam-Status: No, score=-1.9 required=5.0 tests=BAYES_00,HTML_MESSAGE, URIBL_BLOCKED autolearn=ham version=3.3.2 Received: from va3outboundpool.messaging.microsoft.com (va3ehsobe001.messaging.microsoft.com [216.32.180.11]) by ymir (Postfix) with ESMTPS id F11BF5DA79 for <139@bugs.x2go.org>; Mon, 16 Sep 2013 18:31:19 +0200 (CEST) Received: from mail217-va3-R.bigfish.com (10.7.14.240) by VA3EHSOBE004.bigfish.com (10.7.40.24) with Microsoft SMTP Server id 14.1.225.22; Mon, 16 Sep 2013 16:31:18 +0000 Received: from mail217-va3 (localhost [127.0.0.1]) by mail217-va3-R.bigfish.com (Postfix) with ESMTP id 991591800EF; Mon, 16 Sep 2013 16:31:18 +0000 (UTC) X-Forefront-Antispam-Report: CIP:164.107.81.216;KIP:(null);UIP:(null);IPV:NLI;H:cio-tnc-pf02;RD:none;EFVD:NLI X-SpamScore: -2 X-BigFish: VPS-2(zz98dI9371Ic89bh936eIc85dhzz1f42h1d77h208ch1ee6h1de0h1fdah2073h1202h1e76h1d1ah1d2ah1fc6hzz1de098h17326ah18c673h1de097h186068hz2fh2a8h839hd25hf0ah1288h12a5h12bdh137ah1441h1504h1537h153bh15d0h162dh1631h1758h18e1h1946h19b5h19ceh1ad9h1b0ah1bceh1d0ch1d2eh1d3fh1dfeh1dffh1e1dh1fe8h1ff5h20f0h1b1bi1155h) Received-SPF: pass (mail217-va3: domain of osu.edu designates 164.107.81.216 as permitted sender) client-ip=164.107.81.216; envelope-from=gross.364@osu.edu; helo=cio-tnc-pf02 ;cio-tnc-pf02 ; Received: from mail217-va3 (localhost.localdomain [127.0.0.1]) by mail217-va3 (MessageSwitch) id 137934907775952_3282; Mon, 16 Sep 2013 16:31:17 +0000 (UTC) Received: from VA3EHSMHS008.bigfish.com (unknown [10.7.14.235]) by mail217-va3.bigfish.com (Postfix) with ESMTP id 0F089780062; Mon, 16 Sep 2013 16:31:17 +0000 (UTC) Received: from cio-tnc-pf02 (164.107.81.216) by VA3EHSMHS008.bigfish.com (10.7.99.18) with Microsoft SMTP Server (TLS) id 14.16.227.3; Mon, 16 Sep 2013 16:31:16 +0000 Received: from CIO-TNC-HT05.osuad.osu.edu (localhost [127.0.0.1]) by cio-tnc-pf02 (Postfix) with ESMTP id C59C820050; Mon, 16 Sep 2013 12:31:15 -0400 (EDT) Received: from CIO-KRC-D1MBX04.osuad.osu.edu ([fe80::d025:f47e:cbe9:18b]) by CIO-TNC-HT05.osuad.osu.edu ([fe80::d0be:603:484c:5a2f%10]) with mapi id 14.03.0123.003; Mon, 16 Sep 2013 12:31:15 -0400 From: "Gross, Christopher W. (Chris)" To: Moritz Struebe CC: "<139@bugs.x2go.org>" <139@bugs.x2go.org>, "" Subject: Re: [X2Go-Dev] Bug#139: Thread-Topic: [X2Go-Dev] Bug#139: Thread-Index: AQHOstE0HorZ5qU3rkWrZtQBE+ggnpnIjNuAgAAEHACAAD4BgIAAAsaA Date: Mon, 16 Sep 2013 16:31:15 +0000 Message-ID: References: <5236F889.4090401@informatik.uni-erlangen.de> <52372FFF.6070004@informatik.uni-erlangen.de> In-Reply-To: <52372FFF.6070004@informatik.uni-erlangen.de> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [128.146.220.206] Content-Type: multipart/alternative; boundary="_000_C873205AEA1C844AA36A68A66637C180819C6EB9CIOKRCD1MBX04os_" MIME-Version: 1.0 X-CFilter-Loop: Forward X-OriginatorOrg: osu.edu X-FOPE-CONNECTOR: Id%0$Dn%*$RO%0$TLS%0$FQDN%$TlsDn% --_000_C873205AEA1C844AA36A68A66637C180819C6EB9CIOKRCD1MBX04os_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I'm honestly not even sure what all this talk of broker mode even is. I've = never configured such a thing. I'm not an enterprise user. I've just used t= he standard interface and every time I exit a session, the program no longe= r responds to keyboard input when I try to re-connect. I contributed to thi= s bug report because it seems to me to be the same issue. That means it aff= ects every user, not just those using broker mode. To me, that seems like s= omething worth fixing without having to coerce your individual, non-enterpr= ise users to pay a bounty for properly functioning interface. That's why it= 's in a bug report and not a feature request. On Sep 16, 2013, at 12:21 PM, Moritz Struebe > wrote: Were getting off topic, but normally people spend their free time with thin= gs that satisfy them. Satisfaction can be gained by money, but for a lot of= OSS it's because its something that person developing it uses: If some min= or issue is bugging me, I'll spend time fixing it. If there is I major issu= e, but it doesn't bug me, there is no satisfaction in fixing it, unless I g= et satisfaction by people telling me that I did a great job. People just co= mplaining do not help at all. Besides: Mac is definitely no major target platform. AFAIK neverpanic is cu= rrently working on it, and he already put quite some time into getting it t= o work the way it does. Thus it was no "why don't you fix it yourself?", bu= t a "Fix it yourself, pay for it being fixed or stop complaining." - After = all the broker is an Enterprise feature, thus spending a little money would= do no bad..... Morty On 2013-09-16 14:39, Gross, Christopher W. (Chris) wrote: Yes, yes, we know. The software is free. Every time anyone expresses concer= n with something like the, this is the argument that comes forth, which sud= denly makes our concerns invalid if we don't suddenly know how to fix the p= roblem ourselves in a language we're not familiar with. I am grateful for t= he software, but as a developer myself, I find that programmers are way too= sensitive to criticism. Sometimes users get upset when glaring issues are = put on the back burner while other, much less severe bugs are added to new = releases. It's going to happen and it's a critical part of the feedback and= development cycle. Never is "why don't you fix it yourself?" a proper resp= onse. On Sep 16, 2013, at 8:24 AM, Moritz Struebe > wrote: On 2013-09-16 13:38, Gross, Christopher W. (Chris) wrote: This is very disappointing. It's been 6 months since this report was filed (and since the last release) and even though it was acknowledged in July, it still was not fixed in the current version. Will we be stuck with this bug for another six months? Filing and acknowledging bugs does not fix them. You get X2Go for free, thus I can see no justification for you to complain. Instead of whining you could give something back to those people who spent many hours working on X2Go for free(!). Either by providing a patch your self or by putting out a bounty. Morty -- Dipl.-Ing. Moritz 'Morty' Struebe (Wissenschaftlicher Mitarbeiter) Lehrstuhl f=FCr Informatik 4 (Verteilte Systeme und Betriebssysteme) Friedrich-Alexander-Universit=E4t Erlangen-N=FCrnberg Martensstr. 1 91058 Erlangen Tel : +49 9131 85-25419 Fax : +49 9131 85-28732 eMail : struebe@informatik.uni-erlangen.de WWW : http://www4.informatik.uni-erlangen.de/~morty --_000_C873205AEA1C844AA36A68A66637C180819C6EB9CIOKRCD1MBX04os_ Content-Type: text/html; charset="iso-8859-1" Content-ID: Content-Transfer-Encoding: quoted-printable
I'm honestly not even sure what all this talk of broker mode even is. = I've never configured such a thing. I'm not an enterprise user. I've just u= sed the standard interface and every time I exit a session, the program no = longer responds to keyboard input when I try to re-connect. I contributed to this bug report because it seem= s to me to be the same issue. That means it affects every user, not ju= st those using broker mode. To me, that seems like something worth fixing w= ithout having to coerce your individual, non-enterprise users to pay a bounty for properly functioning interface. T= hat's why it's in a bug report and not a feature request.


On Sep 16, 2013, at 12:21 PM, Moritz Struebe <Moritz.Struebe@informatik.uni-erlan= gen.de>
 wrote:

Were getting off topic, but normally people = spend their free time with things that satisfy them. Satisfaction can be ga= ined by money, but for a lot of OSS it's because its something that person = developing it uses: If some minor issue is bugging me, I'll spend time fixing it. If there is I major issue,= but it doesn't bug me, there is no satisfaction in fixing it, unless I get= satisfaction by people telling me that I did a great job. People just comp= laining do not help at all.
Besides: Mac is definitely no major target platform. AFAIK neverpanic is cu= rrently working on it, and he already put quite some time into getting it t= o work the way it does. Thus it was no "why don't you fix it yourself?= ", but a "Fix it yourself, pay for it being fixed or stop complaining." - After all the broker is an Enterp= rise feature, thus spending a little money would do no bad.....

Morty


On 2013-09-16 14:39, Gross, Christopher W. (Chris) wrote:
Yes, yes, we know. The software is free. Every time anyone expresses concer= n with something like the, this is the argument that comes forth, which sud= denly makes our concerns invalid if we don't suddenly know how to fix the p= roblem ourselves in a language we're not familiar with. I am grateful for the software, but as a developer myse= lf, I find that programmers are way too sensitive to criticism. Sometimes u= sers get upset when glaring issues are put on the back burner while other, = much less severe bugs are added to new releases. It's going to happen and it's a critical part of the feed= back and development cycle. Never is "why don't you fix it yourself?&q= uot; a proper response.


On Sep 16, 2013, at 8:24 AM, Moritz Struebe <Moritz.Stru= ebe@informatik.uni-erlangen.de> wrote:

On 2013-09-16 13:38, Gross, Christopher W. (Chris= ) wrote:
This is very disappointing. It's been 6 months si= nce this report was
filed (and since the last release) and even though it was acknowledged
in July, it still was not fixed in the current version. Will we be
stuck with this bug for another six months?

Filing and acknowledging bugs does not fix them. You get X2Go for free,
thus I can see no justification for you to complain. Instead of whining
you could give something back to those people who spent many hours
working on X2Go for free(!). Either by providing a patch your self or by putting out a bounty.

Morty


--=20
Dipl.-Ing. Moritz 'Morty' Struebe (Wissenschaftlicher Mitarbeiter)
Lehrstuhl f=FCr Informatik 4 (Verteilte Systeme und Betriebssysteme)
Friedrich-Alexander-Universit=E4t Erlangen-N=FCrnberg
Martensstr. 1
91058 Erlangen

Tel   : +49 9131 85-25419
Fax   : +49 9131 85-28732
eMail : struebe@informatik.uni-erlangen.de
WWW   : http://www4.informatik.uni-erlangen.de/~morty

--_000_C873205AEA1C844AA36A68A66637C180819C6EB9CIOKRCD1MBX04os_--